Free delivery in Mauritius
For orders more than a purchase value of MUR 3,999, delivery is free of charge and for orders less than a purchase value of MUR 3,999, a delivery fee of MUR 200 is charged. We endeavour to take a maximum of 1-3 days for the product to reach you.
In the meantime, in case you wish to reach us for any information or to track your order, you may reach us at email@example.com.
- Once the Customer places an online order, Cotton Closet Ltd commits to deliver the order within 1-3 business days.
- Should the product be out of stock Cotton Closet Ltd will immediately inform the customer by email or telephone and a full refund will be granted should Cotton Closet Ltd be in possession of the payment.
- To ensure safe delivery, the Customer must properly fill the delivery address, the mobile number and any specific instructions in the fields provided online.
- Cotton Closet Ltd Delivery Team will contact the Customer directly to notify him/her when the delivery of his/her order shall take place.
- Cotton Closet Ltd commits to deliver the ordered and available items within 1-3 Business Days (excluding weekends and public holidays). Should Cotton Closet Ltd not be in a position to deliver the Customer’s orders within the given time-frame (for e.g. in case of any force majeure), Cotton Closet Ltd shall contact the Customer immediately & notify him when the delivery of his order shall take place.
- In the event that the Customer notices a change in his availability with respect to receiving his ordered products, he must call Cotton Closet Ltd on 58879044 to notify the Delivery Team as soon as he reasonably can.
- The Customer needs to present his/ her identification document (National ID or Passport) to the officials during the delivery before accepting the delivery.
- The Customer must ensure and check that the product delivered is the right one at the time of collecting the order. A sales invoice indicating the amount paid by the Customer will also be provided to him upon delivery.
- The Customer will have to sign a Delivery Note acknowledging delivery of the products and need to check and ensure that his products are delivered sealed. For any issue regarding the delivered product, the Customer will have to inform Cotton Closet Ltd on 58879044.